"DATAMAT’s technical people are especially strong; they’ll
usually answer my questions right away. I like being able to call the owner
directly if I have a problem; he’s a good person and easy to talk to. If
you’re really in a jam he’ll help you out. When we needed to change
servers, I had his people come here so I could watch them and learn how to
do it myself.
Then the next day, the new server crashed. I got hold of Matt Ruben —
he was out of town — and he had someone on site within 2 1/2 hours. That’s more than adequate; most places you have a 4 hour
turnaround. My server was critical, and he had somebody here faster. They’re
very good; I’ve recommended them to others."
— Mike Geist, UNIX Administrator/ CAD Supervisor, Target Rock
Target Rock makes valves for the naval and commercial nuclear and
fossil fuels industries.
Use DATAMAT's application engineering team as an extension of your staff.
With our Total Performance Support Plan you can expect us to visit your
site often, making sure you are using the most current techniques to reduce time
DATAMAT's menu of technical support contracts gives our customers the
flexibility to match their anticipated needs with budget considerations:
- With a pre-paid block of time, you'll pay only for your actual
- Or choose unlimited access for a year, the most cost-effective
option if you need more than occasional support.
Either way, you'll get toll-free access to our techs and a guaranteed
same-day response to your questions. Contact
us for details.